At VML Media, we’re dedicated to delivering high-quality short-form content tailored to each client’s needs. Because our work involves creative production and time investment, all sales are final once editing has begun.

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Refunds are available only in the following cases:

• Before work begins - Cancel before we start, and you’ll receive a full refund.

• If we cannot deliver - If we cannot complete your project within the agreed timeline and no alternative arrangement is possible, you’ll receive a full refund.

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Once work has started or been delivered:

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Refunds will not be issued. Instead, we offer up to two rounds of revisions to ensure you’re satisfied with the final product.

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By purchasing our services, you agree to this policy. This ensures we can fully dedicate our time and resources to achieving the best results for your content.

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